Shipping & Delivery

Delivery Times

Orders will be shipped via UPS, DHL, FedEx, or your local courier based on the delivery address you provide. Orders will be processed and dispatched from our warehouse within 1-3 days. During peak times, please allow up to 5 working days for shipment. If you choose a custom product, shipping may take 5-8 days.

Eligibility for Free Shipping

1. Location:We offer free shipping worldwide. Please note that this offer may not apply to shipping to Alaska, Hawaii, U.S. territories, overseas military facilities, and certain remote areas.
2. Order Minimum: Free standard shipping is available for over＄99.
3. Product Exclusions: Certain oversized or heavy items may be excluded from our free shipping offer. The product page for each excluded item will clearly state if it is not eligible for free shipping.

All orders are shipped from HongKong depending on the proximity of your shipping address and our availability. This allows us to get your items out to you faster.

Country	Delivery Time (Business Days)
United States & United Kingdom	10-12
Canada & Australia	7 – 12
Asia	6 – 10
Rest of the world	7 – 18

We are not responsible for items not received due to incorrect or incomplete shipping address provided. If your package gets lost in transit, we will do everything we can to assist you. However, we are not responsible for packages once proof of delivery is generated.

Import Taxes & Duties

Import taxes and duties are covered by paintmuses

Order Tracking

Once your order has been shipped, we will immediately send your Order Tracking Number (OTN). If you do not receive your Order Tracking Number (OTN) after 2 weeks from the day you have completed your payment, please contact us for more information.